Provided Project Management and Assurance services for the rationalisation of their European call centre strategy as part of a programme aimed at:

  • improving revenues,

  • standardising customer service and

  • reducing costs of the capital investment in property by 10-15%


An integrated team consisting experts from our Real Estate Advisory Services including: location advisory, acquisition, capital allowances and programme management services working closely with the process, human resources and finance teams from Avis to help make the project a success